Return Policy

Cancellations and Returns

If the buyer wishes to cancel an order, notice must be given immediately. SentIntoSpace will accept a request for cancellation of an order and a refund will be given only up until the item has been dispatched. No products sold under this contract may be returned without the express prior authorisation from SentIntoSpace. No returns will be accepted after 60 days from date of shipping.

Loss and Damage

All products are checked by SentIntoSpace before delivery, and all balloons have been inflated prior to dispatch to check for faults. All products must be checked by the buyer on delivery and before use. If no written notification of rejection is given to SentIntoSpace by the buyer within 30 days of delivery, then the items shall be deemed to be accepted.